Effective Date: 20 December, 2024
At Done and Paid, your trust is everything. We believe in respecting your privacy, just as you respect your clients’ trust. Here’s exactly how we handle your information—no hidden tricks, no vague legalese.
1. What We Collect and Why
We only collect what’s necessary to help you use the Service effectively:
- Account Information: Your name, email, and business details help us identify you and let you send invoices professionally.
- Invoice and Client Data: So we can process quotes, invoices, and reminders on your behalf. This data belongs to you—we just make it work for you.
- Usage Data: We collect anonymous data to improve Done and Paid (e.g., which features are popular).
2. How We Use Your Information
Here’s what we do with your data—and just as importantly, what we don’t:
- We Do: Process your invoices, improve the Service, and send occasional updates about new features.
- We Don’t: Sell your data to third parties or send you annoying spam.
3. Sharing Your Information
We value privacy as much as you do. We only share data when necessary:
- With Third-Party Services: For things like email delivery or payment processing. These services are strictly vetted.
- When Legally Required: If the law demands it, we comply—but only after ensuring your rights are protected.
4. Data Security
Your data is stored securely using industry-standard practices. We protect it like you protect your tools—carefully and responsibly.
5. Your Rights
You control your data. Here’s how:
- Access: View what we store.
- Update: Fix inaccuracies.
- Delete: Close your account and remove your data (though we may retain some for legal or compliance reasons).
6. Cookies and Tracking
Yes, we use cookies, but only to improve your experience. No creepy tracking or selling data to advertisers.
7. Policy Changes
If we update this policy, you’ll know about it. Changes will never compromise your privacy without your consent.
8. Contact Us
Questions about your data? Reach out at: hello@genres-agency.com
We’re committed to being transparent, fair, and trustworthy—because anything less wouldn’t be in the spirit of Done and Paid.
